Ovaleye VoIP Business Phone

What is VoIP?

VoIP (Voice over IP) is the perfect SOHO method of conversing with your clients. It is telephone service without the constraints of a typical telephone company. You can work from anywhere with the same communication comforts of being in a high rise. Ditch the traditional practice of growing your business with an expensive, limiting telephone line and find out why VoIP provides you with the freedom your small office/home office business deserves and needs to expand without walls.

Here are some of the reasons why VoIP is the best business communications solution.

Better performance-cost ratio

The main reason that makes VoIP such an attractive alternative to traditional telephone service is a similar quality level associated with lower call costs.

Advanced call features

VoIP services are preferred due to the advanced services they can offer. Features such as receiving voicemail messages in your email inbox, initiating password-protected conference calls, identifying incoming calls and transferring them to the appropriate user(s), and others, have become standard. Since these features are just software running on a server there can be many feature options. Traditional telephone service might offer these features, but at a price. VoIP provides advanced features as a service standard.

Easy to use

Users of VoIP telephone service do not need special knowledge and experience. Regular phones with special adaptors or IP phones have the same basic functions as traditional phone devices. Additionally, they implement new features that are easy to use and require only minimal training. Soft phones require only basic computer knowledge.

Virtualization

VoIP breaks the dependency between the phone number and the physical location of the phone device. This fact offers new and interesting applications:

• Offices from different geographic locations can use a unique telephone service system that works as if all employees were situated in the same building.
• A phone number with any area/country code can be used, regardless of the geographical location of the phone device. When you dial out or receive calls, the calling and charging processes do not change; which means that: 1) Any call you make from that number will be charged just as if your phone were physically located in the area code; and 2) The people who call your number will be charged as if your phone were physically located in the area code.
• You can have several phone numbers associated with the same phone device.

For example, you may have a small office in one city and your partner may have a home office in another city. The "virtual office" allows you to call your partner by dialing a three digit number, just as if she were in the office next door. Assuming that most of your company clients are located in the United States and Canada, it's a big advantage for them to call a national phone number when they try to reach you or your partner.

Mobility

You can take advantage of VoIP services wherever you have access to a broadband Internet connection, without any extra costs. For example, let's assume you are traveling with nothing more than a laptop that has a soft phone application installed. You can use the soft phone like you use the phone in office. You can make and receive calls just as if you were located back at your office. And this comes at no cost, because all you have to do is:

• Get access to a broadband Internet connection
• Use the soft phone and Internet connection to access the Ovaleye VoIP services server

Portability

If you already have a business phone VoIP allows you to keep your current landline phone number when you switch from your traditional telephone service system to the Ovaleye VoIP system. This moving of your phone number is known as portability.

Interoperability

Unlike traditional telephone service, VoIP is built on a series of open standards. This means that equipment from different vendors can function on the same VoIP system without interoperability problems. When two users talk to each other using VoIP, it does not matter the equipment brand they use or the type of device. For example, one caller could use a soft phone and the other a traditional phone with a VoIP adaptor.

Voice quality

VoIP typically offers excellent voice quality. The quality of voice transmissions across IP networks depends on several controllable factors:

• The speech codec (the algorithm that converts the analog voice signal into digital data at the transceiver end of a call and converts it back to analog state at the receiving end)
• End-to-end delay across the network (latency) and variation in this delay (jitter)
• Packet loss

Ensuring Quality of Service (QoS) is a basic requirement in deploying quality VoIP systems. To meet the real-time requirements of voice, IP networks must be able to prioritize traffic and ensure a certain QoS for voice transmissions. The speed and quality of your office Internet connection has a significant impact on voice quality. Fortunately a typical broadband Internet service is normally is all you need.